88bd Privacy Policy
This document explains how your personal information is collected, used, and kept secure on 88bd.
Introduction and Scope
88bd (referred to as "we", "us", or "the platform") provides an online gaming and sports betting service for users in Bangladesh. This privacy policy ("Policy") explains what information we collect, how it is used and stored, and what rights you have as a user.
By registering an account, logging in, or using any service on this platform, you are considered to have accepted the terms of this policy. This policy, together with our Terms and Conditions, forms the overall legal framework for use of the platform.
What Information Is Collected
2.1 Registration and Identity Information
When you create an account, we collect the following information:
- Full name
- Date of birth (for age verification — 21+ is required)
- Email address
- Mobile number
- Username and password (stored in encrypted form)
2.2 Payment and Financial Information
We collect payment-related information to process deposits and withdrawals. Transactions on 88bd can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Account numbers or mobile numbers for these payment methods are collected for verification purposes; however, full financial details are not stored in our system.
2.3 Usage and Technical Information
Some information is collected automatically while you use the platform:
- IP address and device type
- Browser information and operating system
- Session duration and pages visited
- Transaction history and gaming activity
- Information collected from cookies and similar tracking technologies
2.4 Information from Communications
If you contact our support team via live chat or email, a record of that conversation may be kept and used to improve the quality of our service.
Purpose of Data Use
Collected information is used only for the following purposes:
- Completing account registration and identity verification
- Processing all financial transactions including deposits and withdrawals
- Providing bonuses, cashback, and VIP benefits
- Running 24/7 customer support
- Detecting fraud and ensuring platform security
- Diagnosing technical issues and improving service quality
- Meeting applicable legal obligations
We do not sell your information to third parties or share it for advertising purposes.
Data Sharing and Disclosure
88bd may disclose information to third parties in the following limited circumstances:
4.1 Service Providers
We use trusted third-party services for payment processing, technical infrastructure, and customer support operations. These providers receive only the information they need and operate under strict confidentiality agreements.
4.2 Legal Obligations
We may be required to disclose information under a court order, a lawful request from an investigating authority, or applicable law.
4.3 Fraud Prevention
Information may be shared with relevant authorities to protect platform security, prevent money laundering, and detect suspicious activity.
Cookies and Tracking Technologies
The 88bd website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of the platform.
5.1 Essential Cookies
These cookies are essential for the basic operation of the platform — for example, maintaining your login session and ensuring security. Disabling them will prevent the platform from working properly.
5.2 Analytics Cookies
We use analytics cookies to collect anonymous statistics that help us improve the service. You can disable these cookies in your browser settings.
5.3 Cookie Controls
You can limit or completely stop cookie collection at any time by changing your browser settings, though some features may not work correctly as a result.
Data Security Measures
88bd follows industry-standard technical and organisational measures to protect your information:
However, transmitting information over the internet is never completely secure. We take every reasonable measure, but we cannot guarantee the complete security of data transmission.
Data Retention Period
We retain necessary information for as long as your account is active. Even after an account is closed, certain information may need to be kept for a set period to meet legal and regulatory requirements.
- Identity and transaction data: at least five years after account closure
- Technical log data: typically six months to one year
- Support conversations: for a reasonable period after the issue is resolved
After the set retention period, data is securely deleted or anonymised.
User Rights
As a user of 88bd, you have the following rights over your own information:
8.1 Right to Access
You may request to know what information we hold about you and receive a copy of it.
8.2 Right to Correction
If any of your information is incorrect, contact our support team to have it corrected. We will make the necessary changes as quickly as possible.
8.3 Right to Deletion
You may request that your account and data be deleted, provided this does not conflict with any legal obligation. However, immediate deletion may not be possible if there is an active dispute or pending transaction.
8.4 Right to Object to Processing
In certain circumstances, you have the right to object to the processing of your information.
To exercise these rights or raise any concern, contact our support team. We consider all requests in line with our Responsible Gaming policy.
Protection of Minors
All services on 88bd are strictly for persons aged 21 or above. We do not knowingly collect any information from minors. An age verification process is carried out at the time of registration.
If we believe that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed. If you notice anything of this kind, please inform our support team.
Changes to the Policy
This privacy policy may be updated from time to time due to business, legal, or technical changes. If there are significant changes, we will notify you on the platform or by email.
Continued use of the platform after an update will be treated as acceptance of the new policy. You are therefore advised to check this page regularly. To learn more about 88bd, read our About Us page.
Legal Jurisdiction
This privacy policy is governed by applicable law. Any dispute relating to this policy will be resolved by following the relevant legal process.
If you have difficulty understanding any part of this policy or have any questions, you may contact our support team in Bengali. Our FAQ section may also be helpful for general questions.
Privacy Contact
If you have any questions about this privacy policy or any request regarding your information, please get in touch with us. Our support team is available in both Bengali and English.